Sainsbury's announces closure of café in Biddulph supermarket

By Jack Lenton

2nd Mar 2022 | Local News

The café in Biddulph's branch of Sainsbury's is due to close next month, as the supermarket giant announced the closure of around 200 of its in-store cafés around the country.

The move is set to put around 2,000 jobs at risk, with Sainsbury's also announcing plans to close 34 of its less popular hot food counters.

Sainsbury's released a list today of all of the cafés that were due to remain open - a total of 64 around the country.

The café in the Leek branch of Sainsbury's are due to remain open, however the Biddulph café was not on the list meaning it is now due to close.

The closures have come as part of new plans aimed at updating the eat-in, takeaway and home delivery selections for customers.

Sainsbury's says it is hoping to open 30 new "food halls" in 2022, as well as 30 Starbucks coffee shops within supermarkets.

Simon Roberts, Sainsbury's Chief Executive Officer said: "We know that customers like the convenience of being able to have a drink, a snack or a meal while they're doing their shopping – and that they love the range of food and brands on offer at The Restaurant Hub and from Starbucks. Whether customers are shopping for food, for Tu clothing, Habitat homewares or at Argos, the offer at The Restaurant Hub means they can also have breakfast, lunch or dinner in the store – or take a hot meal home with them. Through our trials with Boparan Restaurant Group and Starbucks we have learnt that we can offer customers a much better eat-in and takeaway experience working with partners. We are totally focused on improving what we can deliver for our customers and at the same time, working hard to make our business simpler. We are really excited about this new customer offer we will be rolling out over the next two to three years across many of our stores.

"As we go through this period of transition, we have taken the difficult decision to close 200 of our cafes next month. We have spoken to all colleagues affected by these changes today and are absolutely committed to supporting them in any way we can during this uncertain time. Of course, we understand this is very unsettling for our colleagues, but we must keep adapting our business to make sure we are offering customers the best possible food and drink at affordable prices."

Satnam Leihal – CEO, Boparan Restaurant Group said: "The Restaurant Hub allows customers to enjoy multiple brands by placing one order with one payment which can all be enjoyed on site, or all delivered in one bag with just one delivery charge. This gives customers choice that never existed before and we're delighted to be the first in the market to land this experience with such incredible brands.

"Customers are returning week in week out thanks to great quality food, brilliant service and unrivalled choice and we now look forward to rolling out our innovative Restaurant Hub concept across the country."

Alex Rayner, General Manager Starbucks UK said: "We look forward to building on our existing relationship with Sainsbury's to bring the safe, convenient, Starbucks Experience to more of their customers, and for our cafes to play an important role as a gathering place within the community.

"COVID-19 accelerated customer trends towards convenience and as a result we've continued to increase investment in new formats and digital channels such as Drive-Thru, delivery, Mobile Order and Pay and our loyalty program Starbucks Rewards."

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