Staffordshire mental health helpline receives hundreds of calls in lockdown

By Jack Lenton

27th Nov 2020 | Local News

Staffordshire residents are being reminded of the mental health support available to them after a local mental health helpline received hundreds of calls in lockdown.

A 24-hour mental health helpline was launched by Stoke-on-Trent City Council and Brighter Futures at the start of the first lockdown.

Since then, they have received over 400 calls from residents who were struggling with their mental health, with around eight per cent of these calls being from residents who said they were feeling suicidal.

Emma Ray, community engagement assistant at Staffordshire Police, provided more information about the helpline and how it can support people who have concerns about their mental health.

She said: "Lockdown can be different for everyone depending on your personal situation, however if you feel you're struggling there are organisations available to provide support and advice.

"A 24-hour mental health helpline launched at the beginning of the second national lockdown has already received and supported more than 400 calls for help.

"The helpline, established by Stoke-on-Trent City Council with Brighter Futures, has received 431 calls from residents struggling with their mental health, with 33 of these calls being from residents who said they were feeling suicidal."

She continued: "Call handlers from Brighter Futures provide callers with a safe space to talk about the issues they are facing.

"They can then signpost callers to the most appropriate support service. Some of the issues residents have raised include worries about coronavirus, relationship problems, and other concerns about their mental health.

"Although this is based in Stoke on Trent, residents from elsewhere in Staffordshire can still access this service."

If you feel you need someone to talk to you can call the helpline 24 hours a day, seven days a week on 01782 234233.

     

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